by Incyte Works

Sounds natural.
Handles the
whole conversation.

Penny helps guests choose, takes phone orders, books reservations, and suggests what fits — without pulling your team from the floor.

0:28 Book a demo
HOW PENNY WORKS

A better order starts with a better conversation.

Penny welcomes every caller, listens to the whole request, asks natural follow-up questions, and keeps track of the details — so ordering feels easy for your guest and effortless for your team.

Warm, thoughtful, and never rushed.
Live conversation Penny is listening
Restaurant guest calling to place an order
Hi! I’d like the Chicken Alfredo.
PennyAbsolutely — happy to help. Would you like anything else with that, maybe a salad, garlic knots, or something to drink?
Penny responding warmly to the caller
Yes — a Caesar salad, dressing on the side, no croutons, garlic knots, and two sparkling waters.
PennyPerfect. I’ve got Chicken Alfredo, a Caesar salad with dressing on the side and no croutons, garlic knots, and two sparkling waters. I’ll place that now.
Order summary Confirmed
Chicken Alfredo$18.00
Caesar SaladDressing on the side · No croutons$5.00
Garlic Knots$6.00
Sparkling Water ×2$6.00
Total$35.00
Order placed!Details captured and ready for your workflow.

Feels naturalWarm, two-way conversation.

Captures the detailsModifiers, add-ons, and special requests.

Fits your workflowFrom conversation to confirmed order.

Attentive even when you’re busy.

Penny handles the routine calls — from hours and menus to reservations and special requests — so your team can focus on what matters most: being there for the guests in front of you.

A CALMER PHONE. HAPPIER GUESTS.

See what Penny can do for your restaurant.

Schedule demo
SCHEDULE A PENNY DEMO

Hear Penny with your restaurant in mind.

Tell us a little about your business. We’ll walk through the voice, order and reservation flow, handoffs, and the right setup for your team.

This opens an email to Incyte Works.
HEAR PENNY

Hear a real call in a demo.

A Penny call recording has not been added to this page yet. Book a demo and we’ll play one for you.

Book a demo